Opening Mail and Packages

Urge family members, friends and coworkers to use caution when opening mail and packages. ​

Be​ suspicious of letters or packages that are:

  • unexpected or from someone you do not know
  • not addressed to a specific person
  • addressed to someone no longer at the address
  • addressed haphazardly, with misspellings
  • handwritten with an unreadable return address, or lacking a return address
  • lopsided or lumpy, or that have protruding wires or other unusual contents visible
  • postmarked from a city that does not match the return address
  • marked with restrictive endorsement, such as “personal" or “confidential"
  • stamped with excessive postage
  • improperly addressed, with incorrect titles or with titles lacking names
  • soiled or stained
  • leaking powdery substances
  • marked with threatening language
  • emitting a strong odor
  • excessively heavy
  • giving off ticking or electronic sounds​​​

What should you do with suspicious mail?

  • Do not shake, sniff, touch, taste or look closely at a suspicious package.
  • Do not carry the package elsewhere, show it to others, or allow others to touch it.
  • If it is already in your hands when you become suspicious, gently place it on a stable surface and do not handle it further.
  • Alert others nearby and leave the area with them.
  • Close any doors, and prevent others from entering the area.
  • If possible, shut off the ventilation system to prevent spread of any contaminants the package may contain.
  • Wash your hands thoroughly with soap and water after handling a suspicious package.

Notify law enforcement officials immediately.

Depending on the level of threat and concern, call either 911 or the non-emergency number for the Sacramento County Sheriff or your municipal police department.